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Terms of Service

Last updated: November 23, 2025*

Redia Terms of Service

Last updated: November 23, 2025

Preamble

Welcome to Redia (hereinafter referred to as "the Service"). Please carefully read these Terms of Service (hereinafter referred to as "this Agreement") before using the Service.

By registering an account, logging in, or beginning to use the Service, you confirm that you have fully reviewed, understood, and agreed to accept all terms of this Agreement. If you use the Service on behalf of a company or other legal entity, you represent and warrant that you have full authority to sign this Agreement.

If you do not agree to any part of this Agreement, please cease using the Service immediately.

Article 1 — Service Overview

  1. Core Functionality: Redia uses large language models (LLMs) and supporting algorithms to help users convert PDFs, plain text, or web content into structured summaries and notes (such as "Knowledge Cards"), serving as an AI-assisted tool designed to reduce cognitive load during reading.
  2. Service Type: The Service is provided via the internet as Software as a Service (SaaS). We reserve the right to update, modify, or optimize features at any time.

Article 2 — Account Registration and Security

  1. Registration Obligation: You agree to provide true, current, and complete personal or contact information.
  2. Account Security: You are responsible for safeguarding your account credentials. Any operations performed through your account are considered your own actions, and you bear full responsibility.
  3. No Sharing: Your account is for your personal use (or the single legal entity you represent) only. Resale, rental, or sharing of account credentials is strictly prohibited.

Article 3 — Intellectual Property and Content Ownership

  1. Service Rights: The system architecture, interface design, source code, trademarks, and related intellectual property rights of Redia belong to us or our lawful rights holders.
  2. User Original Content: The intellectual property rights of original files you upload to the Service (such as PDFs and text files) remain with you or the original rights holders.
  3. Rights to AI-Generated Content (Commercial Use License):
    • Provided you comply with this Agreement and applicable payment terms, the summaries, notes, translations, or Knowledge Cards generated through the Service (hereinafter "Output Content") — their rights and usage rights belong to you.
    • You are free to use Output Content for personal learning or commercial purposes (including but not limited to writing reports, publishing books, creating presentations, or professional consulting).
    • However, please note that AI-generated content may contain errors or hallucinations. You should verify the accuracy of the content yourself and bear all legal liability arising from the use of Output Content.

Article 4 — Subscription, Payment, and Refund Policy

  1. Subscription Plans: Some advanced features of the Service require a paid subscription. Fees, billing cycles, and plan details are subject to the latest announcements on the official website.
  2. Auto-Renewal: To ensure uninterrupted service, subscriptions are set to auto-renew. Unless you cancel before the end of the current period, the system will automatically renew at the original plan and charge accordingly.
  3. Exclusion of Cooling-Off Period (Important Notice):
    • In accordance with the Republic of China (Taiwan) Consumer Protection Act and the Reasonable Exception Standards for Cancellation Rights in Distance Transactions, Article 2, Paragraph 5, the Service qualifies as "digital content not provided on a tangible medium, or an online service that is completed upon delivery."
    • Once you subscribe and activate the Service (i.e., delivery has occurred), the unconditional refund provision of the 7-day cooling-off period does not apply.
  4. Cancellation and Termination: You may cancel your next renewal at any time. Your access will continue until the end of the current billing period. Fees already paid for the current period are non-refundable.

Article 5 — Prohibited Conduct

Users shall not engage in the following when using the Service:

  1. Upload or distribute content that infringes upon others' intellectual property rights, privacy, trade secrets, or other lawful rights.
  2. Upload files containing viruses, malware, or anything that may disrupt system operations.
  3. Use automated programs (such as bots or crawlers) to send mass requests that affect service stability.
  4. Reverse engineer, decompile, or attempt to obtain the source code of the Service.
  5. Resell, lease, or commercially distribute account access to the Service.
  6. Engage in any activity that violates the laws of the Republic of China (Taiwan) or public order and morals.

Article 6 — Service Usage Limitations and Disclaimers

  1. Usage Quotas: To maintain service quality, we may set daily usage limits, file size limits, or computational limits for free users or specific plans.
  2. AI Content Disclaimer: Output generated by the Service is produced by artificial intelligence and is for reference only. We cannot guarantee the absolute accuracy, completeness, or suitability of the output. The Service should not be considered professional legal, medical, or financial advice.
  3. Service Interruption: In the event of service interruption due to natural disasters, system maintenance, third-party cloud service (such as AWS, OpenAI) failures, or force majeure, we will make best efforts to restore service but shall not be liable for any inconvenience or damages resulting therefrom.

Article 7 — Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, or consequential damages (including but not limited to loss of profits or data loss) arising from your use of or inability to use the Service. If we are found liable under applicable law, our maximum liability shall be limited to the total fees you actually paid to the Service in the six months preceding the dispute.

Article 8 — Service Modification and Termination

We reserve the right to modify the Service or this Agreement at any time. Material changes will be announced on the website or communicated via email. If you continue to use the Service after the revised terms take effect, you are deemed to have agreed to the revised terms.

Article 9 — Governing Law and Jurisdiction

  1. The interpretation and application of this Agreement, and any disputes related thereto, shall be governed by the laws of the Republic of China (Taiwan).
  2. In the event of litigation arising from this Agreement, both parties agree that the Taipei District Court, Taiwan shall be the court of first instance.

Article 10 — Contact Information

If you have any questions about these Terms of Service or need to report abuse, please contact us through:

(This Agreement was last revised on November 23, 2025)